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How long does it take to receive my reward claim?

You should be receiving your reward within 10 working days - EXCLUDING Sat, Sun, and Public Holidays.

When your reward is processed and ready, you’ll receive another notification via email and/or SMS from our reward partner with your reward details, so be sure to check your inbox/spam/junk folders.

How to calculate 10 working days:

Please note that rewards redeemed cannot be cancelled or changed.

Milieu Surveys assumes no responsibility for any redemption that is misdirected to another person's account as a result of user's error.

If you did not receive your reward after 10 working days from the date of redemption, please Contact Us with the following details:

1. Reward reference number

2. Type of reward

3. Reward redemption date

4. Mobile number

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